Privacy Policy
Strata Cookware Inc. · www.stratacookware.com
Effective October 23, 2023 · Last updated July 31, 2026
Protecting your private information is our priority. This Privacy Policy applies to www.stratacookware.com (the “Site”), operated by Strata Cookware Inc. (“Strata,” “we,” “us”), and governs how we collect and use your data. By using the Site, you consent to the practices described here.
Information We Collect
When you shop with us or contact us, we may collect personal information you choose to provide, such as your name, mailing address, email address, and phone number. If you make a purchase, we collect billing and payment card information, which is used to complete the transaction. We may also collect anonymous demographic information, such as age and gender.
You are not required to provide personal information unless you use a feature that needs it — for example, creating an account, entering a promotion or contest, signing up for offers, emailing us, or placing an order.
How We Use Your Information
We use your information to operate the Site, fulfill orders, provide customer support, and communicate with you about products and services you have requested. We may also use it to let you know about other Strata products and offers.
Cookies, Analytics & Advertising Measurement
The Site uses cookies and similar technologies to keep the store working (for example, your shopping cart), to understand which pages and products are most popular, and to deliver and measure advertising. We also automatically collect standard technical data — such as IP address, browser type, access times, and referring pages — to operate, secure, and improve the Site. You can manage cookie preferences through the cookie banner on the Site.
We use Google advertising and measurement services (including Google Ads) to promote our products and measure the performance of our ads. As part of this measurement, limited order information — such as a hashed (SHA-256), unreadable version of the email address used at checkout — may be shared with Google solely to measure ad conversions. To learn more about how Google uses data from sites that use its services, visit policies.google.com/technologies/partner-sites.
Sharing Information with Third Parties
We do not sell, rent, or lease our customer lists to third parties. We may share data with trusted service providers that help us run our business — payment processing, statistical analysis, email and postal delivery, customer support, and shipping. These providers may use your personal information only to perform services for us and are required to keep it confidential.
We may disclose personal information without notice if required by law, or in the good-faith belief that disclosure is necessary to comply with legal process, protect the rights or property of Strata Cookware Inc., or protect the personal safety of our users or the public.
Data Storage & Security
Your data may be stored on servers operated by contracted third-party hosting providers. We protect personal information from unauthorized access, use, and disclosure, and sensitive information such as payment card numbers is encrypted in transit (SSL/TLS). No transmission over the internet or wireless network can be guaranteed to be 100% secure, so while we work hard to protect your information, we cannot guarantee its absolute security.
Your Right to Deletion
On receipt of a verifiable request, we will delete your personal information from our records and direct our service providers to do the same — except where the law allows or requires us to keep it, for example to: complete a transaction or fulfill a warranty or recall; detect security incidents or protect against fraudulent or illegal activity; debug and repair the Site; comply with a legal obligation (including the California Electronic Communications Privacy Act); exercise or protect free speech or other legal rights; support internal uses reasonably aligned with your expectations as our customer; or complete public-interest research conducted with your informed consent.
Children Under Thirteen
We do not knowingly collect personal information from children under the age of thirteen. If you are under thirteen, please use this Site only with the permission and involvement of a parent or guardian.
Email Communications
From time to time we may email you announcements, promotional offers, order confirmations, surveys, and other communications. To stop receiving marketing email, use the unsubscribe link included in any marketing message or contact us at info@stratacookware.com.
Links to Other Sites
The Site contains links to other websites. We are not responsible for the content or privacy practices of those sites, and we encourage you to read the privacy statement of any website that collects your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email to the address on your account, by a prominent notice on the Site, or by updating this page. Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.
Contact Us
Questions or comments about this Privacy Policy are welcome:
Strata Cookware Inc.
7407 Livingston Rd.
Oxon Hill, Maryland 20745